Frequently Asked Questions

How we help hospitality workers to receive more tips

Want to learn more?

While we strive to keep this service free for workers, there are unavoidable transaction costs.

The total transaction fee is 10% per transaction. The majority of this fee, ranging from 5% to 9.9% of the transaction amount, goes to the payment processor to cover transaction costs, which can vary depending on the payment method and the amount of the tips. The remaining portion goes to the platform.

In most cases, customers choose to pay the transaction fee, making it free for workers who receive tips.

We offer customer to cover transaction fee, to ensure that 100% of tip goes to the worker. 

Most customers choose this option to make tipping more meaningful and efficient.

Sending or receiving cashless tips with Take is Personally is completely secure.
Payments and personal information are handled by Stripe – the world’s leading payment processing company.

You can pay tips via Apple Pay, Google Pay, MasterCard, VISA, American Express, iDeal, Giropay, EPS, Bancontact and more.

Take it Personally sends out tips to workers monthly. Workers have the Express Payout option if they need to get paid sooner.

Take it Personally carefully adheres to tax laws in every country we operate. In most countries, Take it Personally facilitates tips to be  paid directly from customers to workers without passing through the business’s accounts, reducing financial risks for your business. In countries where processing tips via payroll is required, we offer a suitable solution that ensures full amount of tips reach workers.

While Take it Personally doesn’t provide tax advice,  we’re here to guide you to relevant resources.

Please Book a Demo to receive our comprehensive guide on taxes on tips for your country.

No app is required for customers to send a tip! They can just scan a QR code with their phone’s camera and proceed to webpage.

But for workers, the app is essential. They can download it from the Apple App Store or Google Play Store.

Sign up with Take it Personally today! It’s easy and fast.
Once you do, our team will contact you to make sure our platform fits your needs.

Book a Demo to learn more.

After you sign up, our team will reach out to you within a day to help set things up for your business. We don’t need any integration to other systems, so we can roll out in your business within few days.

Need help? Let’s chat!

Just click on the “Support” at the bottom right of the page. We’re here to assist you.

We make sure all workers are comfortable using Take it Personally platform. Every time we onboard new business we make sure that all team’s languages are covered. We can easily add new languages.

Currently tiP app is available on:

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